About Us

1. Page Overview

This page outlines the platform’s general positioning, product focus, and service approach.
It is intended to help visitors better understand how the platform operates and what is prioritised during browsing and purchasing.

2. Approach and Key Focus Areas

Day-to-day operation and product selection are guided by several practical considerations:

Clear pricing information
Prices shown on product pages and at checkout are used as the reference. Any known cost components are displayed during the order process to support clear review and confirmation.

Balance between function and design
Products are selected and presented with attention to everyday usability, structural function, and overall visual harmony within common living or outdoor spaces.

Simplified browsing experience
Category structure and page layout are arranged to make product discovery and comparison more efficient.

Awareness of quality and standards
During design and production stages, commonly applicable safety and quality references are taken into account where relevant.

3. Product Range Overview

The platform focuses on furniture and related items. Typical categories may include, for example:

• Outdoor structures and associated accessories

• Outdoor seating and leisure products

• Outdoor storage and organisation items

Specific product types, dimensions, and configurations are shown on individual product pages.
Listings may be updated or adjusted based on availability and demand.

4. Pricing and Delivery Information

When placing and receiving orders, the following points generally apply:

• Order values are based on the amount shown at checkout

• Where applicable, prices may already include UK Value Added Tax (VAT)

• Certain orders may be shipped using a Delivered Duty Paid (DDP) arrangement

• Delivery times displayed on the website are estimates and may vary due to logistics, weather, or other external factors

Further details can be found on the Delivery Policy and related pricing pages.

5. Customer Rights and After-Sales Support

Where applicable conditions are met, users may request returns, refunds, or exchanges in line with published policies and relevant UK consumer protection laws.

• Product-related issues can be reviewed based on the specific situation

• Support is available during stated working hours

• Response timing may vary depending on the nature of the enquiry

Nothing on this page limits any statutory rights available under UK law.

6. Privacy and Data Use

During website operation and service delivery, personal information may be processed as follows:

• Encrypted connections (such as TLS/SSL) are commonly used to reduce transmission risks

• Data collection and use follow UK data protection regulations, including UK GDPR and the Data Protection Act 2018

• Information is generally used for order handling, communication, and operational purposes

Further details are available in the Privacy Policy and Cookie Policy.

7. Contact Information

For product-related questions or service enquiries, the following contact details are available:

Address:
5813 NW GERALD CIR PORT ST LUCIE FL 34986-0000

Phone: +1 (954) 730-3143
Email: studio@chicroomz.com

Business Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)

8. Additional Notes

Content on the platform may be updated in response to operational adjustments, product changes, or regulatory developments.
It is recommended to review relevant pages before placing an order to access the most current information.