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Privacy Policy

1. Policy Overview

When providing website services, certain personal information related to you may be processed. This Privacy Policy explains what types of information may be collected, how such information is used, and the rights available to you under applicable UK and European data protection laws.

By accessing or using this website, including via mobile devices, you are considered to have read and understood this policy.

2. Scope of Application

This policy applies to various interactions between you and the website, including but not limited to:

  • Browsing, searching or viewing website content

  • Placing orders, completing payments and arranging delivery

  • Contacting customer support or submitting enquiries

  • Handling returns, refunds, exchanges or related disputes

Additional note:
Services on this website are intended for users aged 18 or over. If information related to minors is identified, it will be handled using reasonable and appropriate measures.

3. Types of Information That May Be Collected

Information may be processed within a reasonable scope necessary to provide services. This may include:

3.1 Information You Provide Directly

  • Name and contact details

  • Email address

  • Delivery or billing address

  • Order and transaction records

  • Payment-related identifiers (excluding full card details)

3.2 Information Generated During Use

  • IP address and access source

  • Device type, browser and operating system

  • Page access times and browsing activity

  • Cookie data or local storage settings (where applicable)

Sensitive information unrelated to service provision is not actively collected.

4. Purposes of Information Use

Information may be used for the following practical purposes:

  • Processing orders, payments, delivery and after-sales matters

  • Sending necessary service- or order-related notifications

  • Improving website performance and functionality (often using aggregated or anonymised data)

  • Meeting tax, regulatory or other legal obligations

  • Identifying and reducing fraud, misuse or abnormal activity

Personal information is not generally used for marketing purposes unless separate consent has been obtained.

5. Cookies and Similar Technologies

Subject to applicable regulations, cookies or similar technologies may be used to:

  • Enable basic website functionality

  • Remember language, region or display preferences

  • Maintain continuity of shopping and checkout processes

You may manage or restrict cookies through browser settings.
Disabling non-essential cookies usually does not affect core website functions but may limit certain preference-related features.

6. Information Security Measures

To reduce the risk of unauthorised access, disclosure or misuse, commonly adopted technical and organisational measures may be applied, such as:

  • Encryption during data transmission

  • Access control and permission management

  • System monitoring and maintenance

  • Internal data protection practices

It should be noted that no system or network environment can completely eliminate potential risks.

7. Third-Party Services and Data Sharing

Where necessary for service provision, limited information may be shared with third parties, such as:

  • Payment processing providers

  • Logistics and delivery partners

  • Technical support or customer service providers

Information is shared only for specific purposes and handled according to agreed requirements. It is not used for unrelated purposes.

8. Cross-Border Data Processing

In certain situations, information may be stored or processed outside the United Kingdom.

Where this occurs, commonly recognised compliance measures are applied to ensure that data handling meets applicable data protection standards.

9. Data Retention

  • Information related to orders, transactions or accounting may be retained for a reasonable period based on legal or operational needs

  • When information is no longer required for its original purpose, it may be deleted or anonymised where feasible, unless otherwise required by law

10. Data Security Incidents

If an incident occurs that may affect information security, the potential impact will be assessed based on the circumstances. Where required by law or considered necessary, appropriate steps may be taken.

11. Your Rights

Under applicable UK and European data protection laws, you may have the right to:

  • Request access to relevant personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion or restriction of information where conditions apply

Requests may be submitted using the contact details below.

12. Information Relating to Minors

This website does not provide services to individuals under 18 years of age.
If information relating to minors is identified, reasonable steps will be taken to address the situation.

13. Contact Details

If you have questions regarding this Privacy Policy or information handling practices, you may contact:

Address:
5813 NW GERALD CIR PORT ST LUCIE FL 34986-0000

Phone: +1 (954) 730-3143
Email: studio@chicroomz.com

Business Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)

14. Policy Updates

This Privacy Policy applies from the date it is published on this page.
If changes are made due to legal, technical or service-related reasons, updated content will be posted here. You are encouraged to review this page periodically to stay informed.