Contact Us

1. Purpose of This Page

This page provides contact details for general enquiries related to browsing, ordering, payment, or after-sales matters.
If you have questions about product information, order status, payment issues, or post-purchase processes, you may reach out using the contact options below.

2. Contact Details

During customer support hours, you may get in touch using the following channels:

Address:
5813 NW GERALD CIR PORT ST LUCIE, FL 34986-0000

Phone: +1 (954) 730-3143
Email: studio@chicroomz.com

Business Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)

To help with identification and handling, it is recommended to include your order number or relevant reference information when contacting support.

3. Refund Status Information

If an order meets the applicable refund conditions and the required review steps have been completed, refunds are generally handled as follows:

• The refund request is submitted to the original payment method after review

• The time taken for funds to appear may vary depending on banking or payment provider procedures

• If no refund is visible within a reasonable timeframe, checking with the card issuer may be helpful

If questions remain, the contact details above may be used to assist with order verification.

4. Customer Support Notes

Enquiries and requests are reviewed based on their nature and available information.
The content on this page is provided for general reference only and does not represent a commitment regarding response time or outcome.
Nothing stated here affects any statutory rights that may apply under UK consumer protection laws.